Refund policy
Refund & Return Policy – Unik Naturals
At Unik Naturals, we are committed to providing high-quality,infused with dermatologist-tested actives skincare products. Your satisfaction is important to us.
Returns
We accept returns under the following conditions:
- The product must be unused, unopened, and in original packaging
- Return request must be raised within 7 days of delivery
- Products damaged due to misuse or improper handling will not be eligible
Non-Returnable Items
Due to hygiene and safety reasons, the following items cannot be returned:
- Opened or used skincare products
- Products without original packaging
- Items purchased during special sales or offers (unless defective)
Refunds
- Once your return is received and inspected, we will notify you of the approval status
- Approved refunds will be processed within 5–7 business days
- Refund will be credited to your original payment method
Damaged or Wrong Product
If you receive a damaged, defective, or wrong item:
- Contact us within 48 hours of delivery
- Share clear images/videos of the product and packaging
- We will arrange a replacement or full refund at no extra cost
Exchanges
We only replace items if they are defective or damaged.
For exchange requests, please contact our support team.
Return Shipping
- Customers may need to bear return shipping charges unless the product is defective or incorrect
- Shipping charges are non-refundable
Contact Us
For any return or refund requests, reach out to us:
- Phone/WhatsApp: +91- 6264949997
Important Note
As our products are made with dematologist tested actives ingredients results may vary from person to person. We do not offer refunds based on personal preferences or individual results.